Refund Policy

Refund Processing

Approved refunds are credited to the original payment method within 7–10 business days after inspection.

Replacement First

We prioritize sending a replacement; a refund is processed only if the replacement product is unavailable.

Refund & Settlement Details

At JPL Markwin Private Limited, we strive to ensure a smooth, transparent, and hassle-free after-sales experience.

Refund Eligibility: Only approved returns that pass our quality inspection are eligible for a refund.
Processing Timeline: Refunds are initiated and credited to the original payment source within 7–10 business days after the returned product has been inspected at our facility.
Shipping Charges: Original shipping charges are non-refundable unless the return is due to an incorrect, defective, or damaged product supplied by JPL Markwin.
Condition for Refund: Refunds are only issued if a replacement for the defective or incorrect item cannot be provided.

Important Note

Please ensure that the returned products are unused, unopened, and in their original packaging with all factory seals intact. Refunds cannot be processed for products that are used, opened, tampered with, or damaged due to misuse.

Need help with a refund? Contact us at Connect@jplmedwin.com or call 9187969350.